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payment policy

Order Cancellations

Orders submitted online are processed immediately and may not be canceled. If you’d like to cancel or change your order for any reason, please call us immediate (231) 599-2604, and we’ll happily assist you!

Returns & EXCHANGES

We do not typically accept returns, unless you have a damaged or unsatisfactory product. Return requests are analyzed on a case-by-case basis, and we always stand behind our products! We’ll replace or refund your items if they were damaged in transit or arrived in an unsatisfactory condition. *Please be advised that fresh fruit may not be eligible for a refund.

RETURN Shipping

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. Processing times may vary from 7-14 business days

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      Tour Group Form

      Wagon Rides: *$5/person*. This is a delightful 15-20 minute narrated ride (wagon seats 30 adults at a time) through parts of our beautiful orchard!  (*$5 per person for 30 guests and over.  Under 30 guests is a flat fee of $150.*)

      The wagon tour/ride takes place at our main farm at 11027 Doctor Road, Charlevoix, Mi 49720.  This location is 2 miles east of Friske Farm Market.